Contact information
Contact Information
Last updated: 21/12/2025
If you have any questions about your order, shipping, returns, or our policies, please contact us using the information below.
Customer Support
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Email: wekiroclub@gmail.com
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Response Time: Within 24–48 business hours
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Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Order Assistance
For faster assistance, please include:
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Your order number
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The email address used at checkout
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A brief description of your issue
Support Scope
Our customer support team can assist with:
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Order status and tracking
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Shipping inquiries
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Returns and refunds (subject to our policies)
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Product-related questions
Important Notice
CRADIA EXOTIC operates as a Print on Demand business.
Support requests related to production or shipping issues must be submitted within the timeframes stated in our policies.
We reserve the right to update this contact information at any time without prior notice.