Shipping policy

Shipping Policy

Last updated: 21/12/2025

At CRADIA EXOTIC, all products are made to order using Print on Demand. Please review our shipping policy carefully before placing an order.

1. Processing Time

All orders are processed and produced within 2–5 business days.
Processing time includes production, printing, and quality control before shipment.

Orders are not processed on weekends or U.S. holidays.

2. Shipping Time

Once an order has been shipped, delivery times may vary depending on the destination and carrier.

Estimated shipping time (United States):

  • 4–9 business days

Shipping times are estimates and not guaranteed.

3. Shipping Carriers

Orders are shipped using major carriers such as USPS, UPS, or FedEx, depending on availability and destination.

Carrier selection is automatic and cannot be changed by the customer.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Shipping fees are non-refundable, except in cases where the issue is caused by us (e.g., defective or incorrect item).

5. Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking details.

Please allow 24–48 hours for tracking information to update.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Orders returned due to address issues are not eligible for a refund or replacement.

7. Delays

We are not responsible for shipping delays caused by:

  • Carrier delays

  • Weather conditions

  • High order volumes

  • Events beyond our control

8. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, CRADIA EXOTIC is not responsible for lost or stolen packages.

If you believe your package is lost, please contact the carrier directly or reach out to us for assistance.

9. Shipping Locations

At this time, CRADIA EXOTIC ships only within the United States unless otherwise stated.

10. Contact Information

If you have any questions regarding shipping, please contact us at:
wekiroclub@gmail.com

We reserve the right to update this Shipping Policy at any time without prior notice.